What should I do if I lose my username or password?|
Document Number: 10012
Use the "Obtain Your Forgotten BRISnet Username/Password" feature in the Member Services section to recover your lost username and select a new password. When using this feature, be sure and fill in the exact same information that you opened the account with.
Or, you may call the accounting department (8AM-7PM EST M-F) at 1-800-354-9206 and speak with them to confirm your username and select a new password. Due to security policy we cannot provide passwords via e-mail.
Recommended Link: Obtain Your Forgotten BRISnet Username/Password
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