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What should I do if I lose my username or password?

Document Number: 10012

Use the "Obtain Your Forgotten BRISnet Username/Password" feature in the Member Services section to recover your lost username and select a new password. When using this feature, be sure and fill in the exact same information that you opened the account with.

Or, you may call the accounting department (8AM-7PM EST M-F) at 1-800-354-9206 and speak with them to confirm your username and select a new password. Due to security policy we cannot provide passwords via e-mail.

Recommended Link:  Obtain Your Forgotten BRISnet Username/Password

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